Return & Refund Policy

At Atpata Store, we strive to deliver quality products to our customers. Since our products are carefully inspected before dispatch, returns and refunds are accepted only in specific cases.

Eligibility for Return

A return request will be accepted only if:

• The product is received in a damaged condition.
• The product received is incorrect or different from the order placed.
• The product has a manufacturing defect.

Returns will not be accepted for reasons such as change of mind, dislike of color/design, incorrect size selection, or any other personal preference.

Reporting a Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To process your request, you must share:

• Order Number
• Clear photos of the product
• Photos of the packaging
• A short description of the issue

You can contact us through:

WhatsApp: +91 82953 69192
Email: support@atpatastore.com (replace with your actual email address)

Verification Process

Once we receive the details, our team will review the information and verify the claim.

• If the claim is approved, we will provide further instructions regarding replacement, return, or refund.
• If the claim is not found valid after verification, the return or refund request may be declined.

Refund Process

Approved refunds will be processed to the original payment method used during purchase.

Refund processing time may take 5–10 business days after approval, depending on the payment provider or bank.

Replacement

In eligible cases, we may offer a replacement instead of a refund, depending on product availability.

Contact Us

For any return or refund-related queries, please contact:

Atpata Store
📧 support@atpatastore.com
📱 WhatsApp: +91 82953 69192