Terms of service

Terms of Service

Welcome to ATPATA. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Account Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information provided by you is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these terms.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change product prices at any time without prior notice
  • Correct pricing errors
  • Cancel orders placed with incorrect pricing

Payments may be processed through secure third-party payment gateways such as Razorpay, PayU, Cashfree, UPI, debit/credit cards, net banking, or Cash on Delivery (COD), where applicable.

3. Product Descriptions

We aim to provide accurate product descriptions, images, and details. However:

  • Colors may slightly vary depending on device screens
  • Product packaging may differ from displayed images
  • Minor variations may occur

We do not guarantee that all product descriptions or other content are completely error-free.

4. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order
  • Limit product quantities
  • Cancel orders suspected of fraud or unauthorized activity
  • Request additional verification before processing an order

If your order is canceled after payment, an appropriate refund will be initiated.

5. Shipping and Delivery

We aim to process and dispatch orders within the estimated timelines mentioned on the website.

However, delivery times may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Unforeseen circumstances

ATPATA is not responsible for delays caused by third-party shipping partners.

Customers are responsible for providing accurate shipping details. Incorrect information may result in delayed or failed deliveries.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Generally:

  • Damaged or incorrect items must be reported within the specified timeframe
  • Refund eligibility depends on product condition and verification
  • Certain products may be non-returnable for hygiene or clearance reasons

Approved refunds will be processed to the original payment method within a reasonable time.

7. Prohibited Uses

You agree not to use this website:

  • For unlawful purposes
  • To violate any laws or regulations
  • To distribute malicious software or harmful code
  • To attempt unauthorized access to our systems
  • To misuse customer information
  • To engage in fraudulent activity
  • To interfere with the website’s functionality or security

Violation of these terms may result in legal action and account termination.

8. Limitation of Liability

To the maximum extent permitted by law, ATPATA shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays or interruptions in service
  • Issues caused by third-party services or delivery partners

Our total liability for any claim shall not exceed the amount paid for the purchased product.

9. Intellectual Property

All website content including:

  • Logos
  • Images
  • Graphics
  • Product content
  • Branding
  • Website design

is the property of ATPATA and may not be copied, reproduced, or used without written permission.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the appropriate courts in India.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

12. Contact Us

For any questions regarding these Terms of Service, please contact us:

Email: support@atpata.com
Website: ATPATA Store